1. Introduction

Your privacy is important to us. It is Destguides' policy to respect your privacy regarding any information we may collect from you across our website, https://www.destguides.com, and other sites we own and operate.

California Civil Code Section 1798.83, the California Consumer Privacy Act, permits customers who are California, United States residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Similarly, the General Data Protection Regulation in the European Union offers similar rights to European Union residents.

Destguides maintains and provides the same privacy policy and privacy services to all users regardless of their location whether it be California, United States or the European Union. Please review our policy below to understand what data we collect and how you can control the data we are collecting.

2. Information we Collect

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details.

Device Data

We may also collect data about the device you’re using to access our website. This data may include the device type, operating system, unique device identifiers, device settings, and geo-location data. What we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information, such as your:

  • Name
  • Email
  • Social media profiles
  • Profile picture

4. Collection and Use of Information

We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to enable you to customise or personalise your experience of our website;
  • to enable you to access and use our website, associated applications and associated social media platforms;
  • to contact and communicate with you;
  • for internal record keeping and administrative purposes;
  • for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
  • to run competitions and/or offer additional benefits to you;
  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you;
  • to comply with our legal obligations and resolve any disputes that we may have; and
  • to consider your employment application.

5. Disclosure of Personal Information to Third Parties

General Services

We may disclose personal information to:

  • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • our employees, contractors and/or related entities;
  • sponsors or promoters of any competition we run;
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you; and
  • third parties to collect and process data.

Google Services

  • third party vendors, including Google, use cookies to serve ads based on a user's previous visits to your website or other websites.
  • Google's use of advertising cookies enables it and its partners to serve ads to your users based on their visit to your sites and/or other sites on the Internet.
  • users may opt out of personalised advertising by visiting Ads Settings. (Alternatively, you can direct users to opt out of a third-party vendor's use of cookies for personalised advertising by visiting www.aboutads.info.)

Third Party Privacy Policies

Below are links to the privacy policies of third parties that we work with:

CMI Marketing, Inc. Services

Advertising

This Site is affiliated with CMI Marketing, Inc., d/b/a Raptive ("Raptive") for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

6. International Transfers of Personal Information

The personal information we collect is stored and processed in United States, United Kingdom, Germany, Belgium, Australia and Singapore, or where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

Where we transfer personal information from a non-EEA country to another country, you acknowledge that third parties in other jurisdictions may not be subject to similar data protection laws to the ones in our jurisdiction. There are risks if any such third party engages in any act or practice that would contravene the data privacy laws in our jurisdiction and this might mean that you will not be able to seek redress under our jurisdiction’s privacy laws.

7. Your Rights and Controlling Your Personal Information

Choice and Consent

By providing personal information to us, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy.

If you are under 18 years of age you are not permitted to create a user account on this website. To browse the publicly accesibly pages you must have, and warrant to the extent permitted by law to us, that you have your parent or legal guardian’s permission to access and use the website and they (your parents or guardian) have consented to you providing us with your personal information.

You do not have to provide personal information to us, however, if you do not, it may affect your use of this website or the products and services offered on or through it.

Information From Third Parties

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

Restrict

You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.

If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

If you would prefer to make the changes yourself and not contact us, you may do so via the self service channels below:

  • You can unsubscribe from direct marketing notifications after signing in and navigating to Account > Settings.
  • You can delete your account data by signing in and navigating to Account > Delete.

Access and Data Portability

You may request details of the personal information that we hold about you. Where possible, we will provide this information in JSON format which is a easily readable machine format.

You may also request that we transfer this personal information to another third party. If you would prefer to retrieve your data yourself, you can do so by signing in and navigating to Account > Export.

You may request that we erase the personal information we hold about you at any time. If you would prefer to delete your data yourself, you can do so by signing in and navigating to Account > Delete.

Correction

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date. If you would prefer to update your data yourself, you can do so by signing in and navigating to Account > Profile.

Notification of Data Breaches

We will comply laws applicable to us in respect of any data breach.

Complaints

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us and provide us with full details of the alleged breach.

We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe

To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us or opt-out using the opt-out facilities provided in the communication. You may also sign in to your user account at any time and update your notification settings after signing in and navigating to Account > Settings.

8. Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site.

This helps us serve you content based on preferences you have specified. Please refer to our Cookie Policy for more information. If you would like to restrict our usage of cookies, please review the section How you can control or opt out of cookies in our Cookie Policy.

9. Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.

10. Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

11. Changes to This Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website.

Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

12. Contacts

Data Controller

For any General Data Protection Regulation or California Consumer Privacy Act or privacy related enquiries, please contact us.

Data Protection Officer

For data access requests, data deletion, data update, or any other data related privacy requests, please contact us.

Copyright Inquiries

For any enquiries regarding copyright, copyright infringement, copyright claims, copyright concerns, please contact us.

General Inquiries

For any concerns not addressable by the above contacts, please contact us.

13. Policy Effective Date

This policy is effective as of 9th of March 2019. Last updated 7th of July 2023.