• Apartments
  • Kitchen
  • Swimming pool
  • Free WiFi
  • Terrace
  • Balcony
  • Free parking
  • Air conditioning
  • Private Bathroom
  • Daily housekeeping
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Featuring quiet street views, Copal Tulum Hotel in Tulum offers accommodations, a rooftop pool, and an open-air bath. This property offers access to a patio, free private parking, and free Wifi. The accommodation features airport transfers, while a bicycle rental service is also available. The condo hotel will provide guests with air-conditioned units with a desk, a safety deposit box, a flat-screen TV, a terrace, and a private bathroom with a walk-in shower. There's also a well-equipped kitchen in some units equipped with an oven, a microwave, and a toaster. At the condo hotel, each unit is fitted with bed linen and towels. Breakfast is available each morning, and includes à la carte, continental and vegetarian options. Yoga classes and fitness classes are arranged at the fitness room in house. The area is popular for pub crawls, and car rental is available at this 5-star condo hotel. Tulum Archeological Site is 2.9 miles from the condo hotel, while Tulum Bus station is 1.2 miles from the property. The nearest airport is Tulum International Airport, 25 miles from Copal Tulum Hotel.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Breakfast Info

Continental, Vegetarian, Vegan

Free private parking

Reliable Info
Guests say the description and photos for this property are very accurate.

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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
2 twin beds
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Living room:
1 sofa bed
Bedroom 1:
1 king bed
Bedroom 2:
1 king bed
Bedroom 3:
1 king bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.6
Cleanliness
8.7
Comfort
8.7
Value for money
8.2
Location
7.7
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Trolane
    United States of America United States of America
    The property was great, the staff were nice , and the transportation around the hotel was easily accessible
  • Sunshine
    United States of America United States of America
    they had 2 restaurants at the location, and i loved their spa
  • Aubry
    United States of America United States of America
    Hotel Copal was clean, relaxing, always smelled great, and the staff was very helpful. Room service was wonderful, and the food was delicious. We booked here at the last minute after having a horrible experience with an air bnb, and couldn’t have...

Managed by Rumba Rentals

Company review score: 8.4Based on 2,636 reviews from 8 properties
8 managed properties

Company info

Rumba Rentals takes this opportunity to greet you. We encourage you to place your trust in us by choosing Copal Tulum Hotel as your accommodation option in Tulum. We work convinced to give the best vacation experience you could ever imagine. Our goal is to meet your holidays expectations and become an unforgettable experience. Rumba Rentals is a young, modern and dynamic company, firmly committed to sustainability and the use of natural resources. We have a magnificent team with more than fifteen years of experience in the management of tourist accommodation.

Property info

Copal Tulum Hotel is located in the heart of the Riviera Maya, 6,000 m2 wide of jungle, a few meters far from the only natural cenote of the exclusive eco-touristic area of Aldea Zamá. This is the perfect destination to enjoy your holidays in the jungle with the comforts of a luxury accommodation. A / C, free Wi-Fi, Smart TV with access to Netflix. Wide spaces, wild nature, careful design, order and harmony will make a unique experience. Ideal for couples, family or friends. During you stay you will be able to enjoy the benefits of our special agreement with our associated Beach Club, in the best area of the Tulum’s beach. From the lobby we will welcome you to your apartment, walking along rails and integrated walkways in the jungle, we also have elevators for those rooms located on the rooftop. Relax in our jungle-level pool with lounge chairs, semi-olympic swimming lane, area for children and a comfortable indoor bench. In the afternoon you can enjoy the best sunsets in Tulum, in the infinity pool, facing west. In The Healing Spot you can book massages and beauty treatments. We have a fully equipped gym, co-working area with fiber optic Internet.

Neighborhood info

We are located next to the only natural cenote in Aldea Zamá, the most exclusive residential eco-touristic community close to the beach. Copal Tulum Hotel is just 6 km from the beach where you will find a variety of beach clubs, fashion shops and the best restaurants in the area to enjoy both day and night. If you want to experience the local culture, we are 3 km far from Tulum town where you will find a wide offer of restaurants, supermarkets, bars and local craft shops. Our team has extensive knowledge of the area and will assist you at all times offering you the best recommendations of Tulum and surroundings. We are happy to help you organize any activity or cultural visit that you want to schedule during your vacation; Chichen Itza, Coba, Sian Kaan, Muyil, Valladolid, Merida, Bacalar are just a few places that you can visit during your stay. The most common way to get around Tulum is by bicycle or electric scooters that you can easily rent at Copal. If you come by car you can park comfortably at the door of the hotel.

Languages Spoken

English,Spanish

Area info

Amenities of Copal Tulum Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Spa
  • Fitness center
  • Air conditioning
  • Daily housekeeping
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Street parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Cleaning products
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Laptop safe
  • Satellite channels
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Tile/Marble floor
  • Private entrance
  • Heating
  • Fan
Outdoors
  • Outdoor furniture
  • Terrace
  • Sun deck
  • Patio
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Open-air bath
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Food & Drink
  • Wine/Champagne
    Additional charge
  • Grocery deliveries
    Additional charge
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Bar crawls
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
Building Characteristics
  • Semi-detached
  • Detached
Transportation
  • Bicycle rental
    Additional charge
  • Shuttle service
    Additional charge
  • Car rental
  • Airport shuttle
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Miscellaneous
  • Air conditioning
  • Elevator
  • Family rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safe
Languages Spoken
  • English
  • Spanish

House rules

Copal Tulum Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 1:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MXN 4000 is required on arrival. That's about USD 240. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Copal Tulum Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 12:00 AM and 6:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Copal Tulum Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 00:00:00 and 06:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MXN 4,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Copal Tulum Hotel

  • Guests staying at Copal Tulum Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • À la carte

  • The prices at Copal Tulum Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • You can choose from a number of accommodation options at Copal Tulum Hotel (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there's a private pool. You can find out more about this and the other facilities at Copal Tulum Hotel on this page.

  • Copal Tulum Hotel is 2,950 feet from the center of Tulum. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Copal Tulum Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 0.7 miles from Copal Tulum Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Copal Tulum Hotel on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Copal Tulum Hotel on this page.

  • You can choose from a number of accommodation options at Copal Tulum Hotel (subject to availability) that can accommodate:

    • 4 guests
    • 6 guests
    • 7 guests
    • 8 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Copal Tulum Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Snorkeling
    • Diving
    • Open-air bath
    • Walking tours
    • Beauty services
    • Swimming pool
    • Bicycle rental
    • Bar crawls
    • Facial treatments
    • Bike tours
    • Manicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Yoga classes
    • Fitness classes